FREQUENTLY ASKED QUESTIONS
Any discount on shipping fee?
- We offer free shipping for orders over $75.
What payment methods do you accept?
- We accept PayPal and Credit Card (Visa, Maestro, and MasterCard).
Can I change my order?
- Customers have chance to change the order by contacting email@example.com in 12 hours after order placed. Orders that have been shipped will not be able to change, in this case VFOLK doesn’t take the responsibility for disputed shipments.
How long does one VFOLK pod last?
- equivalent to 2 packs of cigarettes
- 2ml e-liquid capacity
- 400 puffs
Compared with cigarettes, which one can do less harm?
- Public Health England (PHE) says e-cigarettes are 95 percent safer than tobacco, but that fewer than half of smokers are aware of this fact.
- Ingredients only contain nicotine salt, glycerin, propylene glycol, a small amount of flavor, removing tar, carbon monoxide, heavy metals and other carcinogenic substances from more than 40 kinds of combustion.
WARRANTY & RETURN
How should I do if any quality issue found on my order?
- Please contact firstname.lastname@example.org ASAP with a clear description and video of the issue, we will reply to you in 24 hours.
- Order: email@example.com;
- Cooperation & after-sales: firstname.lastname@example.org;